Our SustainabilityStatement

OUR COMMITMENT

Harvey Norman Commercial Division NSW/ACT is committed to operating responsibly and sustainably, ensuring our business practices contribute positively to the environment, society, and the communities we serve. We align our efforts with Harvey Norman Holdings' overarching sustainability goals and strive to deliver solutions that meet the highest standards of environmental and social responsibility.

ENVIRONMENTAL RESPONSIBILITY (KEY ACTIONS)

• CARBON REDUCTION: Implementing energy-efficient practices across operations and encouraging low-emission solutions.
• WASTE MANAGEMENT: Partnering with industry leaders such as REMONDIS to recycle and repurpose materials responsibly.
• SUSTAINABLE PRODUCTS: Prioritising products that meet Green Building Council of Australia (GBCA) compliance, including PVC-free options and those with Environmental Product Declarations (EPDs).

PRODUCT SUSTAINABILITY

• Offering materials and finishes that comply with Green Star best practice standards & WELS requirements.
• Ensuring transparency through certifications and declarations that validate environmental performance.
• Supporting suppliers who share our vision for sustainable manufacturing and ethical sourcing.

SOCIAL RESPONSIBILITY

• Maintaining ethical sourcing practices throughout our supply chain.
• Promoting diversity, inclusion, and workplace safety for all employees.
• Engaging with local communities through initiatives that foster education and well-being.

GOVERNANCE & TRANSPARENCY

• Upholding strong governance principles to ensure accountability and transparency in our sustainability journey.
• Aligning reporting with recognised standards and continuously monitoring progress against our goals.

ENVIRONMENTAL PILLAR

• ENERGY EFFICIENCY: Initiatives like switching to energy-efficient LED lighting & Exit signs have resulted in significant reductions in electricity use and carbon emissions.
• RENEWABLE ENERGY: Our Dedicated solar division installs solar PV systems for commercial buildings and the Harvey Norman Retail network, aiming for self-sufficient “solar powerhouses.”
• WASTE REDUCTION: Programs to manage and reduce electronic waste, such as TV recycling and sustainable packaging initiatives.

SOCIAL PILLAR

• SUPPORTING LOCAL MANUFACTURING: Actively supports Australian and local manufacturers, providing employment and supporting the local economy.
• COMMUNITY DEVELOPMENT: Engages in partnerships with educational institutions, women's initiatives, and sports programs.
• ETHICAL PRACTICES: Emphasises ethical practices, corporate governance, and compliance with Australian standards.

ECONOMIC PILLAR

• COST-EFFECTIVE SOLUTIONS: Promotes solar energy and sustainable building solutions for economic benefits, lower energy costs, and faster payback periods.
• RESPONSIBLE SUPPLY CHAIN: Enhances supply chain by promoting responsible sourcing (e.g., FSC-certified wood) and conducting supplier risk assessments.
• BRAND VALUE: Supports local manufacturing to maintain product quality and build brand value.

ESG FRAMEWORK

Harvey Norman Commercial's sustainability approach is integrated within the broader Harvey Norman Holdings Environmental, Social, and Governance (ESG) framework, structured around:

• ENVIRONMENTAL PROTECTION: Reducing environmental footprint, promoting sustainable building practices, and implementing energy-efficient solutions.
• SOCIAL EQUITY: Focusing on employee well-being, community engagement, and human rights within the supply chain.
• ECONOMIC VIABILITY/GOVERNANCE: Maintaining strong governance, ethical practices, transparency, and robust risk management.

FUTURE GOALS

• Advance toward measurable targets outlined in our sustainability strategy, including reducing emissions and continuing to work with our waste removal partners in increasing recycled content in products.
• Innovate with suppliers to deliver solutions that meet evolving environmental standards.
• Publish annual updates to demonstrate progress and maintain stakeholder confidence.
• Investigate the possibility across all our Commercial sites for solar panel installations to reduce our electricity use.
• By 2028 our target is for 30% of our delivery truck fleet to be electric.
• By 2030 we will aim for at least 50% of our company vehicles to be hybrid | EV models.

CONCLUSION

Sustainability is integral to Harvey Norman Commercial's identity and operations. We have a dedicated Harvey Norman Commercial NSW | ACT appointed Sustainability committee and through responsible practices, innovative solutions, and collaborative partnerships, we aim to create long-term value for our customers, communities, and the planet.